All case studies

360° stakeholder engagement: the EU Ecolabel Showroom

The EU Ecolabel

Since 1992, the EU Ecolabel is the official European Union voluntary label for environmental excellence. It certifies products with a guaranteed, independently verified low environmental impact. The EU Ecolabel can be currently found on some 90,000 different goods and services under 24 product categories (ranging from paper, detergents, furniture to tourist accommodations, cleaning services, etc.).

For several years, Arctik has served as a trusted communication agency for the European Commission, specifically under the Directorate-General for Environment and its EU Ecolabel team. Our collaboration has centred on devising and executing pioneering communication strategies and initiatives, all aimed at amplifying the presence and recognition of the EU Ecolabel at the grassroots level. Our approach has been comprehensive, adopting a 360° communication strategy that targets all stakeholders. From consumers to policymakers, retailers, producers, and beyond, our aim has been to ensure that every segment of society is informed and engaged with the EU Ecolabel’s mission and values. 

The EU Ecolabel Showroom

A success story in four acts

The EU Ecolabel Showroom was designed in the context of the 25th anniversary of the EU Ecolabel. Its main objective was to increase citizens’ exposure to the EU Ecolabel to increase brand recognition and promote the purchase of products bearing the EU Ecolabel. The idea was to showcase and raise awareness of EU Ecolabel products by bringing a commercial approach to the EU certification scheme.

The Showroom offered a 360° stakeholder engagement approach that aims to:

  • Activate brand recognition with consumers and showcase the EU Ecolabel brand to all relevant stakeholders
  • Encourage a more sustainable lifestyle
  • Create synergies with other EU, national and local initiatives
  • Generate traction with licence holders and retailers
  • Bring together local actors and associations

A success story in four acts

Act I.
Brussels, Belgium

In 2017 Arctik organised the first Showroom, which took place on the iconic Mont des Arts in Brussels. The event attracted hundreds of passers-by to visit the unique pop-up ‘shop’. The Showroom was deemed a success by the EU Ecolabel stakeholders (licence holders, national representatives, EU Commission) and saw a large number of consumers interact with the label, both at the event site and online.

Follow the EU Ecolabel on Linkedin